New IEHP Program Combats Loneliness and Depression

Date:

Inland Empire Health Plan (IEHP) has partnered with Pyx Health in a new program to support Members experiencing loneliness, anxiety or depression. The partnership connects 70,000 Members to support services for mental health screenings.  

The program began in March and will run through the fall of 2022.

Members who elected to participate were invited to download the Pyx App on their smart phones or tablets, which immediately connects to Pyx-ir, an interactive robot. Pyx-ir will regularly converse, ask wellness questions and connect Members to IEHP services and call centers, depending on need.

The program’s services rolled out to English and Spanish speaking Members who receive both Medicare and Medi-Cal benefits (Cal MediConnect Members), as well as Medi-Cal Members who are seniors with a disability or have been identified as unable to leave their homes and are at a greater risk for loneliness.  

“Isolation and stay-at-home orders have tremendously impacted these populations in the last two years,” said Anna Edwards, IEHP’s Care Management Clinical Director. “Our partnership with Pyx Health will extend care beyond the health plan’s usual business hours and truly meet the Members where they are.”

For continuity of care, Pyx Health will provide the health plan with comprehensive reports based on Member screenings to connect Members with additional resources at the plan level. If needed, Members will also have the option to connect with Pyx Health’s Compassionate Call Center representatives who will be able to route information and reports to IEHP’s Care Management Team.

“In addition to usual health plan services, we believe our partnership with Pyx Health will provide Members a unique aspect of personalized care,” said Dr. Takashi Wada, IEHP’s Chief Medical Officer. “We’re eager to learn how this pilot program and type of service can engage Members in their own health and how it will positively impact their overall wellness.”

About IEHP
With a mission to heal and inspire the human spirit, Inland Empire Health Plan (IEHP) is one of the top 10 largest Medicaid health plans and the largest not-for-profit Medicare-Medicaid plan in the country. In its 25th year, IEHP is supporting nearly 1.5 million residents in Riverside and San Bernardino counties who are enrolled in Medicaid or Cal MediConnect Plans and has a growing network of over 7,500 providers and nearly 2,500 Team Members. Through dynamic partnerships with Providers and Community Organizations, paired with award-winning service and a tradition of quality care, IEHP is fully committed to their vision: We will not rest until our communities enjoy optimal care and vibrant health.  For more information, visit iehp.org.

Find your latest news here at the Hemet & San Jacinto Chronicle

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Share post:

Subscribe to The Hemet & San Jacinto Chronicle

Popular

More like this
Related

South OC Spa Bomber Sentenced For Fraud Scheme

A Long Beach man who is serving a life sentence for planting a homemade bomb that killed his ex-girlfriend and injured two others at an Aliso Viejo day spa in 2018 was sentenced Thursday to an extra three years and one month in federal prison for a fraud scheme he concocted years before the bombing.

Inside the Sean ‘Diddy’ Combs’ raids: Emptied safes, dismantled electronics, gun-toting feds

It was a major show of force: Dozens of agents, some heavily armed, descending on Sean “Diddy” Combs’ estates in Los Angeles and Miami.

Fallen crypto mogul Sam Bankman-Fried sentenced to 25 years in prison

Crypto entrepreneur Sam Bankman-Fried was sentenced Thursday to 25 years in prison for a massive fraud on hundreds of thousands of customers that unraveled with the collapse of FTX, once one of the world’s most popular platforms for exchanging digital currency.

Why are so many dying in California jails?

More people are dying in California jails than they did before the pandemic, and it’s not because of COVID-19.